eventim.nl and eventim.be, the ticket shops in the Benelux!

What do we do?

Whether it concerns tickets for musicals, concerts, festivals or cultural performances, we at Eventim have been ensuring for more than 30 years that you always receive the best tickets.

Through our online ticket shops, we offer you a secure purchase of tickets for many events and guarantee that you buy tickets directly from the artist or producer, along with the best service surrounding the event. Eventim offers extensive information, Ticket Alerts for your favourite artist, the latest fun news via social media and the Eventim newsletter, attractive promotions and much more.

What are our company details?

EVENTIM Benelux B.V.
Akerkhof 4
9711 JB Groningen
The Netherlands

Chamber of Commerce number: 01140404
VAT number: NL820139233B01

EVENTIM Benelux B.V. is part of CTS EVENTIM AG & Co. KGaA, Bremen

The General Terms and Conditions apply as of 1 January 2026. These General Terms and Conditions will be provided free of charge upon request and can be consulted online at: www.eventim.nl/algemene-voorwaarden and www.eventim.be/algemene-voorwaarden

Texts and images are protected by copyright. Use without permission is prohibited.

This information also applies to b2b.eventim.nl, the Facebook page https://facebook.com/eventimnl, the Twitter page https://twitter.com/eventimnl, the Instagram page https://instagram.com/eventimnl and the resale service fanSALE.nl

Please note: the above address is the address of our office; we do not sell tickets at this address. Please contact our customer service for this.

How can I contact Eventim Benelux (eventim.nl and eventim.be)?

Our Customer Service Center is ready to assist with new and existing reservations and, of course, with all your questions. You can reach us via the internet, chat, social media and by telephone.

Click here for our contact form (eventim.nl/contact-form) or call our Customer Service Center:

Customer service: 0900-1353 (€0.60 per minute)
Wheelchair seating reservations: 0900-1330 (local rate)
Monday to Friday, 10:00–18:00.

Complaints and customer service

A complaint regarding the Service Services must be reported by the Buyer to Eventim as soon as possible. If the complaint relates to the services and/or deliveries of an Organizer, the Buyer must report the complaint to the relevant Organizer, so that the Organizer has the opportunity to handle and resolve the complaint.

The Eventim customer service can be reached via the free channels listed in the order confirmation.

Website for online dispute resolution managed by the European Commission: www.ec.europa.eu/consumers/odr